Q: WHAT IS YOUR RETURN POLICY ?
A: 30 days returns with free shipping on approved returns.
Just make sure the product is in its original condition and package.
Read the full policy here: Ecomarket Return & Refund Policy
Q: WHEN WILL I GET MY REFUND ?
A: Once we receive and verified your returned items we will process your refund back to your original payment method within the standard 10-15 working days.
Q: I WANT TO CHANGE THE SIZE, DO I NEED TO PLACE ANOTHER ORDER ?
A:
1) Return your order to us, write to Return@ecomarket.com
2) Place another order with the size you want and we will ship it as soon as possible.
Q: CAN I CHANGE MY ORDER ?
A: Yes you can by writing to Support@ecomarket.com
However, we are currently unable to change or cancel your order, once it is shipped out. You can choose to reject the package one it is arrived to you which will then return to us for a full refund or you may return the package yourself.
Q: CAN I CANCEL MY ORDER ?
A: Yes you can by writing to Support@ecomarket.com
However, we are currently unable to change or cancel your order, once it is shipped out. You can choose to reject the package one it is arrived to you which will then return to us for a full refund or you may return the package yourself.
Q: START YOUR RETURN HERE
A: Start your return/exchange/cancel and contact us at Return@ecomarket.com