Frequently Asked Questions

Q: WHY Shop at ECOMARKET.COM ?

A: Every purchase at Ecomarket:
- Directly supports a responsible fashion-brand which invested in sustainability practices. This in turn advocates for a better fashion-industry.
- Support Animal Cruelty Free.
- Support living wages and responsible working conditions.
- Plant trees for reforestation. A % on each and every sale goes to plant trees in Europe and North America.

Q: ARE ALL THE SHOES TRUE TO SIZE ?

A: Sizing may vary, please check the Fit and Sizing-tab on product page for specific information. If you are still unsure about your size contact us at Support@ecomarket.com before placing your order.

Q: WOMEN, MEN, UNISEX ?

A: You'll find the designation (Women, Men, Unisex) in the product name. If you are still confused reach out to our Customer Support Team using the contact-page.

Q: HOW DOES MY PURCHASE AT ECOMARKET.COM HELP THE ENVIRONMENT ?

A: When you purchase from Ecomarket.com a portion of the sale funds tree planting. On average, 4 trees are planted per pair of shoes sold through our partnership with One Tree Planted a nonprofit dedicated to global reforestation.

Q: HOW SUSTAINABLE IS ECOMARKET'S PACKAGING ?

A:
Recycled Boxes All orders are sent in recycled, recyclable boxes. Our packaging materials are fully recycled and compostable, and use soy-based inks. Additionally, our packaging is FSC certified by the Forest Stewardship Council, ensuring responsible forest management.

Compostable Mailing Bags is the most sustainable alternative compared to the classic bag made from virgin plastic. It is made of biodegradable material and is industrially compostable.
Safely throw it into the organic waste bin designated for industrial composting. It will turn into compost, a natural fertilizer used in agriculture.

Q: HOW DO WE SELECT THE BRANDS ?

A: The 5 Sustainability criteria of Ecomarket.com

Certified Materials: Prioritize sustainable materials with certifications and known provenance, such as GOTS, FSC, VEGAN, or PETA.

Supply Chain Practices: Ensure a transparent supply chain, fair wages, adequate working conditions, and animal cruelty-free practices.

Manufacturing Processes: Emphasize renewable energy use, CO2 reduction, and water-efficient machinery, including purifying water after use.

Environmental Initiatives: Prioritize active engagement in environmental or recycling programs.

Sustainable Packaging: Mandate the use of recycled, compostable, and recyclable shipping materials

Q: CERTIFICATIONS ?

A: These certifications help consumers identify products that align with their values concerning environmental protection, ethical labor practices, and animal welfare, contributing to more informed purchasing decisions within the sustainable footwear market.

AMFORI Trade with purpose
BLOOM
Bluesign®
CITEVE
Fashion Revolution
FSC (Forest Stewardship Council)
GOTS (Global Organic Textile Standard)
Textile Exchange (GRS, RCS)
OEKO-TEX® Standard 100
PETA VEGAN (people for the ethical treatment of animals)
SAI (Social Accountability International, Sa8000)
Seaqual
WRAP (worldwide responsible accredited production)