Frequently Asked Questions

Q: ARE ALL THE SHOES TRUE TO SIZE?

A: Most of our brands are manufactured in Europe, so sizing may vary. Please check the "Fit and Sizing" tab on each product page for specific guidelines. If you're unsure about your size, feel free to contact us before placing your order.

Q: HOW CAN I TELL IF THE SHOES ARE FOR MEN OR WOMEN?

A: You'll find the designation (Women, Men, Unisex) in the product name. Sizes are listed in USA Women, USA Men, EU, UK, and Cm on the product page. For more help reach out to our Customer Support team via the contact form page.

Q: WHY SHOP AT ECOMARKET.COM?

A: Experience the ultimate in sustainable shopping at Ecomarket.com Discover the best eco-friendly brands, enjoy unbeatable prices, and help plant an average of four trees with each and every pair you purchase. Benefit from our green shipping via FedEx and UPS, and receive your order in eco-friendly packaging.

Q: HOW DOES YOUR PURCHASE AT ECOMARKET HELP THE ENVIRONMENT?

A: When you purchase from Ecomarket, a portion of the sale funds tree planting. On average, 4 trees are planted per product through our partnership with One Tree Planted, a nonprofit dedicated to global reforestation. They restore nature, raise awareness, and engage younger generations. Currently, our efforts focus on reforesting North America and Europe, creating a measurable positive environmental impact with every purchase.

Q: HOW SUSTAINABLE IS ECOMARKET'S PACKAGING?

A: At Ecomarket, we prioritize sustainability in our packaging. All orders are sent in recycled boxes, sealed with water-activated tape that requires no glue. Our packaging materials are fully recycled and compostable, and we use soy-based inks. Additionally, our packaging is FSC certified by the Forest Stewardship Council, ensuring responsible forest management.

Q: WHAT CRITERIA DOES ECOMARKET USE TO SELECT BRANDS?

A: At Ecomarket, we carefully select brands based on stringent criteria:
Certified Materials: Prioritize materials with certifications like GOTS, FSC, or PETA.
Ethical Production: Ensure fair wages, gender equality, and ethical labor practices.
Net-zero Practices: Emphasize renewable energy use and CO2 reduction.
Environmental Initiatives: Require active engagement in tree planting, recycling, or similar programs.
Sustainable Packaging: Mandate the use of recycled materials to minimize environmental impact. Find more details in the "About the Brand" and "Sustainability" tabs on the product page.

Q: WHAT DO THE CERTIFICATIONS MEAN?

A: These certifications help consumers identify products that align with their values concerning environmental protection, ethical labor practices, and animal welfare, contributing to more informed purchasing decisions within the sustainable footwear market.

FSC (Forest Stewardship Council)
GOTS (Global Organic Textile Standard)
OEKO-TEX® Standard 100
Fashion Revolution
PETA VEGAN (people for the ethical treatment of animals)
Bluesign®
Textile Exchange (GRS, RCS)
SAI (Social Accountability International, Sa8000)
AMFORI Trade with purpose
Seaqual