Frequently Asked Questions
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 10 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
An email is automatically sent when your order is received and shipped.
If you have an account on Ecomarket.com you can log in at any time to get your tracking information.
If you haven’t received an email or if the information is not in your account, please reach out to us usine the contact form above.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
Our base of operation is located near Milan, Italy.
Locations & hours
27030 Frascarolo, Pavia
Mon - Fri: 9am - 6pm
Sat: Closed
Sun: Closed
